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Something that hotels and resorts have been embracing over the last few years is the notion that travelers are not their only source of revenue. Locals are, as well. Whether it's the happening restaurant that's hopping with locals or the extension
[Originally published April 15 2020 in the Boutique Lifestyle Leaders Association journal.] As we've now learned, "recovery" from the Covid shutdowns is a matter of fits and starts. Conditions will vary by country, region, and even city, but its elements look likely
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In late April 2020, John Ashworth of Bull Stockwell Allen, Regina Connell of Collaboratory Studio at BSA, and Claire Humber of SE Group were invited by Ski Area Management magazine (SAM) to bring together a group of mountain resort GMs to